Write to [email protected]

A subscription that did not unlock, a renewal after cancellation, a 14-day refund, deletion of a sign-in id, a broken page, or whether an ID-photo check is only advisory: use this address.

How to turn off fit-to-page depends on your operating system and printer driver. Include the device and browser. We can describe the usual dialog, but we cannot operate your computer.

The email you used to sign in, or a note that you have no account, the rough time of the issue, and the beepho.com page. For a refund, add the Creem receipt id. Do not photograph your card.

Feature notes are welcome. Describe the print job, for example “eight one-inch photos on A4 for school.” You do not need to attach the original.

Mail to [email protected] is answered within two business days. Weekends and public holidays move the clock. A refund that Creem is still posting may land later than our reply.

There is no live chat and no form that asks for your password. Messages that demand a verification code, remote control, or an expedite fee are not from Beepho.